How to fix right or left JLab earphone not working | sound provided (2023)

In this blog, I will discuss how to fix right or left Jlab earphone not working issue. We will go through all possible solutions and troubleshooting to fix the problem. It will be detailed analysis and solution providing a blog that goes everywhere. Let us begin!

One of the most common problems is that one side of the headphone is not working. Many JLab users have reported that their right or left headphone has stopped working.

This problem can be caused by many factors including incorrect initial setup, pairing issues, battery drain and last but not least, hardware malfunction.

As a result, we need to try some troubleshooting techniques. This post will show you how to fix your JLab headphones quickly and easily.

In both scenarios, if your left or right earbud isn't working, follow this guide. In addition, these solutions are compatible with all types of JLab headphones.

How to fix right or left Jlab earphone not working?

  • The initial setup was performed incorrectly.
  • Your Jlab headphones need to be reset manually
  • You need to reconnect to Bluetooth
  • The headphones will be damaged.
  • Reset problematic headphones
  • Reset both headphones
  • Charge the problematic headset
  • Clean the headphones
  • Check for physical damage.
  • Contact the manufacturer.

The initial configuration was performed incorrectly

When you use your headphones for the first time, there are a few steps that need to be followed carefully before you can start using them again. Let's go through these stages again to make sure there are no issues during the initial setup.

Preparation for automatic connection

The first step is to set up the headphones so that they are ready to connect automatically. You need to follow the following steps:

  • With the headphones off, press and hold for 3 seconds to turn them on.
  • When they turn on, you'll see a solid white light on the left earbud and a flashing white light on the right.

Let's go ahead and try the next step when we notice the right lights.

Synchronisation mit Bluetooth

From your device's Bluetooth settings, select "Jlab Buds Air" and you should hear a voice saying "Bluetooth connected". Your headphones should glow white at this point to confirm the connection. Make sure you can hear through both headphones; If not, continue to the next step.

Your Jb headphones need to be reset manually

  • Go to your device's Bluetooth settings and uncheck the box for "Jbuds Air" headphones.
  • Leave the charging case open while inserting the earbuds.
  • Tap the button on either earbud four times, starting with one. The blue lights must blink four times before turning solid blue.
  • Do the same with the other headphone.
  • Take the earbuds out of the charging case and keep them at least 2 inches apart. Your left earbud should shortly turn white while your right earbud will flash blue and white.

If the lights appear as indicated, we must reconnect the headphones to Bluetooth.

You need to be reconnected to the Blue Tooth

We just need to pair the devices again at this point, as we've already chosen to forget the Jlab entry in your device's Bluetooth settings. With Bluetooth enabled, go to Bluetooth settings and look for a new Jlab entry to choose from. Select this option to pair the devices again and see if the issue is resolved. If this is not the case,

There could be actual damage to the headphones.

Despite being durable headphones, any circuit can be destroyed and when this happens the following three considerations must be taken into account:

  • Crush or fall damage
  • Use this when it is very humid, hot or cold.
  • After cleaning, the headphones were placed in the case undried.

Reset problematic headphones

Reset any headsets that are not working properly. The redefinition technique may differ between JLab versions. This strategy, on the other hand, is universal.

  • Take both earbuds out of the case and turn off Bluetooth on all nearby devices.
  • Turn off the headphones manually by pressing and holding the touch sensor for a few seconds.
  • Now hold both earbuds together until the indicator light comes on.
  • At this point, release the working earpiece, but continue to hold the non-working earpiece for a few seconds.
  • When the headset starts flashing blue or white, you can let go of the grip.
  • If that doesn't work, move on to the next option.

Reset both headphones

Resetting both JLab headphones is the first and most effective solution. Be sure to follow all of the instructions outlined here.

  • Place both earbuds in the charging case with the lid open and turn them off.
  • On your smartphone, go to the Settings > Bluetooth menu.
  • Tap the name of your JLab headphones and click the Forget button. Depending on your phone type, you will have an option to forget, unpair, disconnect, or delete.
  • After that, touch one of the earbuds quickly and frequently 4-7 times or until it flashes blue 3 times.
  • Repeat with the other earbud while leaving both in the charging case.
  • Take them out of the case and place them two centimeters apart. Now connect them to your mobile device.
  • The reset process for different JLab headset models may vary slightly.

Charge the problematic headset

Charge the headphones that don't work. Because it may not have loaded properly. During charging, make sure the headset is in firm contact with the touch point.

The earbuds may not fit properly in the case from time to time. As a result, you cannot charge enough. Be sure to follow the loading instructions carefully.

Place the headset in the charging case, close the top and let it charge for 30 minutes. Then try turning it on and pairing the two buttons with your Bluetooth device.

A user shared a unique solution to the problem. If the left earbud does not charge, please replace it with the right earbud in the charging box.

Spin it and try to match it. Leave it there for a while and then put it back where it belongs. It will start charging and you can be brought back to life.

Clean the headphones

Something was blocking the speakers when the left or right headphone is plugged in, but no sound was produced. Therefore, the devices must be cleaned thoroughly.

Using a new, clean, soft-bristled brush, brush, or makeup brush is an easy cleaning method. To clean the speaker grille, gently move it over it.

Sucking on the broken earpiece is another trick. This strategy is very useful and has helped a large number of users. The theory goes that your headphones collect wax.

It builds up inside and muffles the sound over time. As a result, suction can help remove the wax.

Also clean the contact points and charging ports of the case. They are also prone to dirt and debris.

Check for physical damage.

Rebooting and reloading the device should resolve the issue. If the right or left earbud still doesn't work, it's a sign of physical damage.

You dropped them on the ground or dunked them in water. Delicate components can be damaged if dropped on a hard surface.

You lose contact with each other. Tap the earbuds lightly with one finger to reconnect the components.

Many people found this approach to restore a broken connection and get their device working again.

Water and moisture, on the other hand, damage your device. It usually happens when you have wet hands or put wet headphones in wet ears.

If the headset comes into contact with water, make sure it is completely dry. Wrap the headset in a soft towel and leave it in the sun for a while.

It's a good idea to submerge the headphones in a container with themsilica gel12 hours or overnight. Check if it works after that.

Required material
silica gel


The workarounds provided in this tutorial seem to be effective in resolving the issue. Contact the manufacturer if your headphones are physically damaged or have faulty hardware.

However, the damage is not due to you, but to a manufacturing defect. If the headphones are still under warranty, request a repair or replacement.

If none of these procedures seem to have resolved your issue, please go to and locate the latest manual information for your particular Jlab headset model. Here is model specific troubleshooting information some of which is provided in video format to help you.

We hope these procedures will resolve the issue. If you're still having trouble with a non-working headset, look for the word Support in the top-left corner of the Jlab page. This way you can contact Jlab support to see if there are other alternatives for your headphones.

If you accidentally damage your headphones, have them repaired by a local professional. If the cost of repairing it is prohibitive, you can try getting new JLab headphones.

We hope this information helps resolve the issue with your left or right JLab headset. Keep in touch and keep sending us your feedback.

Frequently Asked Questions (FAQs)

How do I fix Jlab right or left ear not working?

We have discussed all the issues in detail and solved the issue, here is the summary:

  • The initial setup was performed incorrectly.
  • Your Jlab headphones need to be reset manually
  • You need to reconnect to Bluetooth
  • The headphones will be damaged.
  • Reset problematic headphones
  • Reset both headphones
  • Charge the problematic headset
  • Clean the headphones
  • Check for physical damage.
  • Contact the manufacturer.

Why is one of my JLab headphones not connecting?

Before trying again, it's usually a good idea to turn it off for a full minute. Put the JLab earbuds back into the case after removing them from your ears. Wait a minute after turning off Bluetooth on your host device. Turn Bluetooth back on and remove the earbuds from the case to try to reconnect.

Why is one side of my wireless headphones not working?

To fix wireless headphones or Bluetooth headphones that only work on one side, start by resetting your headphones. If that doesn't fix the problem, the next step is to reset Bluetooth and pair again.

Why isn't my JLab left earphone working?

Make sure Bluetooth is enabled in your device's settings. Take the earbuds out of the charging case and wait for them to unlock before pressing the earbuds. They have been reminded that they have an obligation. Make sure both earbuds are in sync with the music by taking off each ear and listening.

Will the JLab headphones charge while the case is charging?

Yes, a plug on the bottom of the case connects to a wall adapter/phone charger. This will charge your case while simultaneously charging your headphones.

What happens when a headset stops working?

If a single earbud keeps dropping out, try twisting and holding the cord until the sound returns. If twisting the cable does not work, then you need to open the headset and, if possible, solder the connection. You may need to purchase new headphones.



How to fix right or left JLab earphone not working | sound provided? ›

Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times. Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.

How do you fix Jlab earbuds if one is not working? ›

Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times. Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.

Why aren t my Jlab earbuds connecting to each other? ›

Here's what you do. Hold the left button down for 3 seconds, right button down for 3 seconds. Once they're both flashing blue/white and connecting to your phone as two different devices, you then forget the Bluetooth device to both of them.

Why is only one earbud working? ›

Here are four things you can do when experiencing audio malfunctions in one earbud or headphone speaker: Reset your headphones or earbuds. Check for a halfway point issue. Check for low battery in one earbud.

How long do JLab earbuds last? ›

If the cable breaks, you need a new case, so be careful with it. JLab estimates that the earphones can last roughly eight hours on battery and that the case holds 24 additional hours of charge.

Why aren't both sides of my earbuds working? ›

Check for the earphone damaged wires

If you have earbuds that work on one side only, a wire might be damaged or broken inside. Before you ask how to fix earphone wires, you should know what caused it. Some phone users yank their earphones from the device by the cord, instead of gently pulling it from the plastic base.

Why can't I get both earbuds to work? ›

Try unpairing the earbuds entirely and re-pairing them. Some earbuds may have a fail-safe hard reset mode if you still can't get them paired, Cramer says, so check the manual to see what it recommends in this scenario.

How do you reset both earbuds? ›

Remove earbuds from case and hold down buttons for a few seconds until they shut off. Starting with the earbuds in the OFF position hold down buttons on both earbuds for around 10 seconds. The LEDs will blink Red and Blue several times and then shut off. This will reset your earbuds.

How do I pair my JLab earbud if one isn't pairing? ›

  1. Keep the earbuds in the charging case and forget “JLab GO Air Pop” from your Bluetooth device settings.
  2. Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times.
  3. Quick tap 7x on other earbud in the charging case. ...
  4. Take both earbuds out of the charging case.

How do I get my earbuds to connect to each other? ›

Once they're off, press and hold the power button for about 10 seconds. This will put your earbuds into "pairing mode." Next, open the settings menu on your phone or other device and look for the "Bluetooth" option. Select it and then select your earbuds from the list of available devices.

What do the lights on JLab earbuds mean? ›

White lights will flash to indicate earbuds are automatically pairing to each other. 2 CONNECTING TO BLUETOOTH Once earbuds pair, the right earbud will flash blue and white indicating the earbuds are ready to pair to your Bluetooth device.

Why are my JLab earbuds blinking blue? ›

Fast blinking red and blue light indicates searching for Bluetooth device. Select "JLab Studio Pro" in your device settings to connect. When the headphones are paired, voice prompts "You are connected" and blue light will flash slowly.

Can earphones be repaired? ›

Many audio and electronics shops will do headphone repairs. If you can't find a local place to do the work, you can look into shipping your headphones to the manufacturer or an independent repair center for a fix. And depending on the problem, your headphones may be covered by a warranty as well.

Can I take my JLab earbuds in the shower? ›

Can you wear the JLab JBuds Air Sport earbuds in the shower? No, we don't recommend testing out the IPX6 rating of the JLab JBuds Air Sport by taking them in the shower. An IPX6 rating is impressive but only guaranteed to withstand powerful sprays from something like a showerhead for three minutes.

Is JLab waterproof? ›

JLab rates the JBuds Air at IP55—that number means they offer modest protection from particles like dust, and from water and sweat. They cannot be submerged, however, and the charging case isn't waterproof at all.

Is Skullcandy or JLab better? ›

The Skullcandy Sesh Truly Wireless are slightly better headphones for mixed use than the JLab Audio JBuds Air Truly Wireless. Although they're similar truly wireless in-ear headphones with an equally bass-heavy sound profile, the Sesh are generally better balanced.

Why did half of my earbuds stop working? ›

Earphones/earbuds typically stop working due to wire strain, faulty wiring from the manufacturer, moisture damage, or damage to the drivers that produce the sound. These occurrences may cause shorts in the electrical flow of audio or complete disconnection between the drivers and the audio source.

Can wireless earbuds be repaired? ›

Wireless earbuds are prone to any number of issues, many of which are repairable on your own via troubleshooting steps. If your wireless headphones won't connect, try downloading new driver software and resetting all of your listening devices via the power button.

How do I pair my JBL earbuds to each other? ›

Tap and then hold the touch area on either earbud for five seconds. The earbuds enter Bluetooth pairing mode. 3. Repeat the Bluetooth pairing procedures for connection to a new Bluetooth device (See “Power on & connect via Bluetooth”).

Why can I only hear out of one wireless earbud? ›

Restart Your Device. If you encounter an earbud not working issue, such as Skullcandy left earbud not working, you can try restarting your device to solve this issue. However, if you are using Bluetooth wireless earbuds, you not only need to try restarting your device but also your Bluetooth wireless earbuds.

How do you reset earbuds without buttons? ›

What is this? Place your earbuds in your ears. Touch the sensors on each earbud simultaneously for at least 10 seconds or until you hear a chime indicating that the earbuds have reset. Place them back in their charging case and leave them there for 30 seconds.

Where is pairing button on JLab? ›

Press and hold 3+ seconds on each earbud. Blinking blue and white light on one earbud will indicate ready to pair to your device. Select "Epic Air Sport ANC" in your device settings. Voice prompt "Bluetooth connected" followed by solid white lights will indicate you are connected.

Does JLab have an app? ›

Offering the ultimate customization of noise controls, equalizer sounds and more, here's what you can expect from the JLab Air ANC App.

Why is my left JLab earbud not charging? ›

JLab Earbuds Not Charging – Conclusion

Check the charging cable and try changing the charging source. If that doesn't work, try resetting the earbuds and updating the firmware. If the issue persists, consider the possibility that the batteries are over-drained or an issue with the charging case's temperature.

Do you need both JLab earbuds to work? ›

The right earbud is the primary, so powering it on connects to your bluetooth source. When you power on the left bud, it connects to the right one. So you can put the right one in and just use it, but you cannot use the left one without the right one connected.

How do I get my left JLab earbud to work? ›

1st, disconnect so it doesn't connect automatically again. 2nd, put the earbuds inside and leave the charger case opened. 3rd, press one earpiece 4 times quickly and you'll see a blinking blue light. 4th, Repeat the other earbuds; press earbuds quickly 4 times quickly until a blinking blue light shows.

Why is my left JLab earbud flashing white? ›

White lights will flash to indicate earbuds are automatically pairing to each other.

Can you use just one JLab earbud? ›

So, if you want to use only the right bud and keep the left bud in its charging case, that will work fine as long as you stay within Bluetooth range of your source. But if you want to use only the left bud, you have to keep the right bud out of the case, turned on and within range of both your source and the left bud.


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