JBL headphones keep turning off [here's WHY!] - TechRandm (2023)

FAQs

What to do when your JBL headphones keep turning off? ›

If you're wondering why your JBL earbuds keep turning off, there are a few possible explanations. The most likely reason is that the battery is low and needs to be recharged. Another possibility is that the earbuds are not properly paired with your device.

There's Interference with the Bluetooth Signal

To fix Bluetooth signal interference, you can try turning off the device you're trying to connect your headphones to and then turning it back on again. This might help get rid of any interference that's causing your signal to cut out.

Too much distance between the Bluetooth headset and the connected device can cause dropped connections. The maximum range for most headsets is 32 feet/10 meters. Try moving closer to the device you are connected to. And check the specifications on your headset to see how close you need to be for maximum connectivity.

Press and hold the volume up and volume down buttons on the right ear cup at the same time for 20 seconds. Release the buttons. You will hear a sound that indicates your JBL headphones have been reset.

When charging, you do not overcharge it. Overcharging might destroy your battery. Also, don't forget to turn off your headphones when not in use.

With up to 25 hours of battery life, you can listen all day and all night. Keep your own private concert going for as long as you can keep up.

For JBL, it's required that you get in touch with them directly. As long as you have your invoice which serves as your proof of purchase, any JBL service center that services headphones should be in a position to fulfill your warranty claim request.

Because sound may cut out if there's wireless interference, turn off other nearby wireless devices. The human body can block the antenna of the Bluetooth device causing sound to cut out. To avoid this, bring your headphones closer to your Bluetooth device.

1-2 of 2 Answers. The JBL Free can play for up to 4 hours on full charge and takes about 2 hours for it to fully charge from empty. The charging case offers 20 hours of backup power on full charge so that's a total of 10 charges.

Press and hold the + button and the Bluetooth button at the same time until the buttons lights up. Wait until the speaker turns off, you'll hear the sound you normally hear when you turn off the speaker. To check if the reset was successful, turn on the speaker. If it starts in pairing mode, the reset was successful.

Why my Bluetooth headset is turning off automatically? ›

If your headphones is disconnected from your mobile device and no operation is performed for five minutes, your headphones will turn off automatically. Your headphones have a noise cancelling feature that can be activated if the headphones are connected with either Bluetooth or the audio cable.

A: Flashing blue indicates that your jbl device is on, using power from the battery or plugged into the wall. Alternating blue/red indicates the device is trying, or in the process of connecting to your bluetooth … see more.

Plug in your headphones using a powered usb charger or port. While it is plugged in, hold volume - and multifunction button(this is the power button) at the same time. It should reset your headphones. If it does not work, try volume + and multifunction/power button while headphone is plugged in.

Up to 20 hours of playtime.

A: The JBL takes 3.5 hours to fully charge.

Up to 40H battery life and speed charge (5mins = 2H)

For long-lasting fun, listen wirelessly for 40 hours and recharge the battery in as little as 2 hours with the convenient Type-C USB cable. A quick 5-minute recharge gives you 2 additional hours of music.

There's no exact expiration date for headphones. How long headphones can last can range from a few months to decades, depending on many different factors including the brand, model, type of headphones, their usage, maintenance, and storage.

Overall, JBL makes feature-packed headphones that usually have a well-balanced sound as they tend to closely follow the Harman curve. However, their design and fit may not always be the most comfortable, and despite their price, they have a plasticky build that can feel a bit cheap.

Your bill of sale is your warranty. The JBL warranty on the electronic components in this loudspeaker system remains in effect for one year from the date of the first consumer purchase. The JBL warranty on loudspeakers (including enclosures) remains in effect for five years from the date of the first consumer purchase.

What is the warranty on JBL headphones? ›

HARMAN International Industries, Incorporated (“Harman”) is the manufacturer and through its local subsidiary, warrants to you that the Product (including components provided in/with the Product) will be free from defects in workmanship and materials for a period of ONE year from the date of retail purchase by you (the ...

You can try cleaning it.

Dust, lint and dirt are often the culprits, so check the connection between the jack and the headphones, and clean the jack if necessary, using a cotton swab damped with some rubbing alcohol, or use a can of compressed air. Plug the headphones back in and see if they work.

If the battery is fully charged and this issue still persists, you can 'soft reset' your headphones by pressing the power button for 15 seconds and pairing them with your mobile device. In some cases, you might need to 'forget' the device, which can be done from your Bluetooth settings followed by re-connecting.

This usually happens when the inside of the auxiliary port of the device is dirty and oxidized which affects the quality of audio of your headphones. What is this? To fix the problem all you have to do is clean the auxiliary port until the dirt is gone and the scratchy static noise can't be heard anymore.

1 Answer. Battery is dead or below a level where it will charge. It needs a new battery.

With moderate to heavy use, the answer to the question of how long do true wireless earbuds last is, that the lifespan of a wireless earbud is typically between one and two years. You can anticipate your earbuds to remain in good shape for two to three years if you treat them gently.

Bluetooth Is Not Connected

Make sure your speaker and device are paired. Try disconnecting and reconnecting the two. Once your device and speaker are paired make sure the volume is turned up on both. If this fails, restart the speaker and try again.

While the device is powered on, press and hold the 'Play' and 'Volume Up' buttons simultaneously for 5 seconds to factory reset the device.

JBL Flip 2 Reset

Press and hold the Phone and the volume + buttons at the same time. Maintain this position for about 5 secs. The device will power off as it restores to the factory default. Power on your device again, and it will have restored to the factory default.

How do I stop my Bluetooth from disconnecting randomly? ›

Unpair and then re-pair the devices: Disconnect the Bluetooth device and then pair them again to your phone or tablet. Sometimes this simple trick will fix connection issues. On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.

Resetting your Bluetooth device clears the unit of any stored passkeys and connections and can usually be completed within minutes. The procedure returns the device to its factory settings. Perform a reset procedure as a last resort and only after troubleshooting connection and function problems.

The typical procedure of resetting earbuds like these is 1) Place the earbuds in the charging case and leave the case lid open, and 2) Press & Hold the button on the charging case for 10+ seconds, you should then see a change on the indicator light on the charging case that indicates a successful reset.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

The charging case flashes purple to indicate that the earbuds are being updated. A firmware update may take up to 15 minutes. During the update, do not open the charging case until at least 10 seconds after the LED has stopped flashing.

Even if it is over, there is a protective board built into the lithium battery. This means that the voltage to the cell will never exceed 4.2V. It will not be overcharged for a long time. There is a large Bluetooth headset that can be safely charged, so doing so will not damage the Bluetooth headset battery.

Here are a few possibilities: The headphones are programmed to turn off after a certain period of inactivity to conserve battery life. The headphones are paired with a device that is powered off or out of range. The headphones are experiencing a hardware or software malfunction.

Why does my JBL charge 3 keep turning off? ›

Try pairing it to a different device and see if this solves, in that case I would also hard reset the speakers (press and hold volUP+play/pause until it turns off) to avoid automatic connection to the faulty device, notice that this will clear the memory of all devices paired in the past.

Abnormal temperatures can cause the device to lose battery power more quickly than normal. If the battery issues continue, use the JBL Flip 4 Battery Replacement Guide to replace the speaker's faulty battery.

The JBL warranty on the electronic components in this loudspeaker system remains in effect for one year from the date of the first consumer purchase. The JBL warranty on loudspeakers (including enclosures) remains in effect for five years from the date of the first consumer purchase.

Yes, overcharging your speakers will damage the rechargeable batteries permanently.